The official airline of Jordan, Royal Jordanian Airlines provides connections from Amman to a few cities in USA as well as to Delhi in India (the two countries of interest to me.)
They have a fairly new fleet of aircrafts, mostly (or perhaps all) Airbus. The aircrafts are clean, and the seats are quite comfortable. There is plenty of leg space, even in the economy class, unlike some of the bigger airlines which just cram passengers into the plane.
They had a decent choice of meals, and the food was quite good and tasty. I was pleasantly surprised that they even had Indian vegetarian and non-vegetarian choices. Their service representatives were quite helpful, on the phone as well as in the New Delhi office.
On the down side, their frequent flier programs is quite useless. For one, they do not partner with any other airline, so you have to fly only RJA to earn miles (or points). Secondly, the points expire fairly quickly. So, unless you are really a ’’frequent’’ flier, don’t even bother with their program.
For some inexplicable reason, they make the passengers go to two different check-in counters (at least in NY) to get the boarding pass - one for the NY-Amman flight, and a separate counter for the Amman-Delhi flight.
Regarding punctuality, well, three out of my four flights were late, two of which were because of weather conditions in Delhi. The third, however, was late for no apparent reason - at least they never told us the reason.
And finally, what would it take to get the flight attendants to smile! NONE of them wanted to smile. One of them was almost ready to fight with me when I requested her for a blanket and a pillow, because she claimed she had put a blanket and a pillow on every seat before the passenger boarding. And I had to ask three times before one of the flight attendants brought me some cold-compress towels for my sick daughter.
Would I fly RJA again? Rather unlikely, not so much because of the airline, but more because it means I will have to travel through the Queen Alia International airport in Amman. The thought makes me shudder (see my review about the airport to find out why).
(Originally posted on MS on May 27, 2003)
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2 comments:
Oh puhleezeee they do smile...sardonically...but they do...who knows they are troubled by many inner little flight attendants as well and need all those extra pillows and blankets for little selves...ever thought about that...huh huh huh!!!
Why are passengers so selfish and not consider that the flight attendants are persons as well.
*rolling my sets of eyeballs*
Well, not RJA flight attendants. Seriously. They don't smile. Sardonically or otherwise. They just don't. I think their inner little flight attendants must be really nasty to them!
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